Terms, Conditions & Indemnity

Château de Gudanes Stays

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SCI LES TORRENTS D’ASTON 

Château de Gudanes 

09310 Château-Verdun 

France

(“we”, “us”, “our”) 

Dear Guest,

It is a condition of entry to Château de Gudanes (“château”) that you read and agree to comply with the terms of this letter which sets out our policies concerning the terms and conditions of your stay, the taking of photographs and your safety. 

By placing a reservation, you confirm that you have read and understood this agreement prior to accepting it, and are aware that by accepting this agreement you are waiving certain legal rights which you or your heirs, next of kin, executors, administrators, assigns and representatives may have against Château de Gudanes, SCI Les Torrents d’Aston, its management and its team.

Terms & Conditions

1. Chambre d’Hôte: We offer a per night rate for rooms with either two double beds or one king bed.

2. Included Amenities: 

  • Wifi in the bedroom and shared spaces. You acknowledge that wifi may be intermittent due to the location and historical nature of the property,

  • Breakfast in the Salon de Porcelaine or kitchen from 8:00 h / 8:00 am until 10:00 h / 10:00 am or upon request at your preferred time.  We require that you let us know in advance if you have any allergies. Whilst we will do our best to cater for you, you understand that our kitchen does process allergen items, such as but not limited to, nuts, dairy, gluten and shellfish,

  • During your stay, you are welcome to use the Salon de Rose. In this room you will discover a selection of board games, card games and puzzles for you to enjoy at your leisure. You agree to be respectful of other guests also using this shared space,

  • In the warmer months you may use the swimming pool and tennis court. Tennis rackets and balls are provided for both tennis and pickleball enthusiasts.

3. Payment Terms: You will be asked by our reception team to settle the balance of your stay before departure. 

4. Check In / Check Out Times: There are no fees for early check in our late check out. 

5. Cancellation Policy: A full refund of your deposit will be given if cancellation is made at least 30 days prior to arrival. No refund will be given if cancellation is made within 30 days of arrival.

6. Damage Liability: Guests are responsible for any damage caused to the property or its contents. 

7. Smoking Policy: Smoking is not permitted inside the building or anywhere on the grounds. 

8. Pet Policy: Pets are not permitted. 

9. Security & Noise Policy: Quiet hours are between 22:00 h / 10:00 pm and 8:00 h / 8:00 am. The front gates and doors shall be locked at 23:00 h / 11:00 pm each evening to ensure the safety and security of the property and guests. 

10. Behaviour Policy: You agree and understand that Château de Gudanes is a private residence and Chambre d’Hôte with a Class I Historical Monument status. As such, you agree to treat the building, its contents, its resident family and pets, and other guests with care and respect.

Photography & Filming

11. You may take photographs and film of the château and the château’s grounds during your stay. You are permitted to take photos for your personal use only. Personal use includes uploading the photographs onto your social media sites (strictly Facebook and Instagram only) provided that you and/or others do not make any financial or material gain from the photographs. You are not permitted to sell, license or use the photographs for any other purpose. You are not permitted to upload photographs to any social media accounts or websites of a commercial nature. Photographs taken by you that are used by the château will not be credited. 

12. The stables and residences located at the entrance to the château do not form part of the château’s grounds. We are unable therefore to grant you permission to take photographs of these buildings. 

13. Photography and filming for the purposes of this letter agreement, includes recording images on any medium including without limitation on mobile phones, iPads and other electronic devices. 

14. Permission must be sought from anyone that you wish to photograph within the grounds of the château including our team members, contractors, consultants and members of the public. 

Safety

15. The château is undergoing extensive and ongoing restoration work. You acknowledge that parts of the château and its grounds may be hazardous and dangerous. You further acknowledge that you are entering the château and its grounds voluntarily and at your own risk. You are responsible for your own safety. You must exercise care and caution and are recommended to wear closed in shoes at all times. 

16. You acknowledge that the château’s facilities are limited in keeping with our philosophy of experiencing an 18th century château. Some salons and common spaces in the château do not have electricity. It is recommended for you to carry a torch (flashlight) with you when it is dark. You agree to act in a responsible manner around candles and ensure that open flames are not left unattended and that candles are placed in a safe place at all times. 

17. You acknowledge that your personal belongings are not secure and that it is your responsibility to ensure that you keep valuables safe. We cannot be held responsible for any loss or damage that occurs to your belongings. 

Release & Indemnity

18. In consideration of you being permitted to enter the château and its grounds for your own purposes you hereby assume all risk of accident and all risk of personal injury (including death) to yourself and to your personal property, sustained whilst you are in the château and its grounds and you and your heirs, executors, administrators, personal representatives and assigns hereby release us and our directors, officers, and employees from any and all liability whatsoever for any loss, personal injury (including death) or property damage which you may suffer whilst in the château and its grounds. 

19. You hereby agree to hold harmless and indemnify us, our directors, officers, employees, licensees, agents, assigns and successors against any and all claims, actions, proceedings, demands, liability, costs, losses, damages and expenses resulting from or by reason of any claim arising from a breach of any of your representations, agreements and undertakings made by you in this letter agreement. 

20. Breach: Château de Gudanes reserves the right, at its sole discretion, to take appropriate action should the terms of this agreement be breached.  You may be asked to leave the property without notice. Château de Gudanes will not refund payment or accept any consequential liability damages or loss.

21. This agreement shall be governed by, and construed in accordance with, the laws of England and Wales, whose courts shall be the courts of exclusive jurisdiction.

Yours Faithfully, 

Karina Waters
for and on behalf of
SCI LES TORRENTS D’ASTON